Service Rates

Activation Fee

All new accounts are charged a $30 activation fee to start the account. The fee will appear on the first utility bill. Start utility service.

Deposit

Deposit Amount

A deposit is required to start utility service for all rental and commercial accounts.
  • Residential Property Deposit: $80 per unit. 
  • Commercial Account Deposit: Varies by the nature of the business and the projected water use. The deposit amount is the usual cost of 90 days of service for a similar business type in the city.

Start Date & Deposit

The Utility Billing Department must receive the deposit before the start date of the account to ensure service is available on the requested day.

End of Service & Deposit

The deposit stays with the utility account until the service is terminated. When that occurs, the deposit is applied towards the final bill. Any remainder is refunded to the account holder. The deposit is non-transferable to another location or person. Stop utility service

Utility Rates

Utility accounts are billed monthly.
  1.   Water
  2.   Sewer
  3. Stormwater
  4. Trash & Recycling
Residential Fees
Monthly Usage Monthly Water Rate
First 200 cubic feet  $7.44
Each additional 100 cubic feet  $1.92

Commercial Fees
Monthly Usage Monthly Water Rate
First 200 cubic feet  $12.80
Each additional 100 cubic feet  $1.92

The water rates listed above went into effect on July 1, 2022. A rate increase was implemented and it will allow the City to finance significant planned water system and capacity improvements. The rate changes were approved by the City Council following a review and public hearing for the budget for the fiscal year that began on July 1, 2022.

Learn More
For more information about water quality, treatment, and testing, see the Water Department.

Temporary Service Suspension Rates

An account holder may temporarily stop water, sewer, and trash collection for a maximum of 6 months for every 12-month period. Monthly stormwater fees still apply.

To temporarily suspend your services, please call the Utility Billing office at 319.248.1715. 

Suspend Water & Sewer Only
Suspended Services Stop Service Fee Remaining Monthly Fees 
Water & sewer $45.00 Stormwater
Trash & recycling
The stop service fee will be added to the account for the next available billing cycle. For properties with individual stop boxes, the water will be turned off at the curb stop. For all other properties, the water will be turned off at the valve and the meter will be removed. 

Suspend Trash & Recycling, Water & Sewer
Suspended Services Stop Service Fee  Remaining Monthly Fees
Water & Sewer $45.00  Stormwater
Trash & recycling $40.00  
The stop service fees will be added to the account for the next available billing cycle. The trash and recycling bins will be removed from the property on the next available pick up day. For properties with individual stop boxes, the water will be turned off at the curb stop. For all other properties, the water will be turned off at the valve and the meter will be removed. 

Suspend Trash Only
It is not possible to suspend trash services only. In order to temporarily discontinue trash service, water and sewer service must be discontinued at the same time for the same time period.